Web accessibility

The NTA is committed to making the transportforireland.ie website accessible, in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to transportforireland.ie website.

We are continuously working to improve our level of accessibility and are happy to receive feedback on any issues you find.

Non-accessible content 

The content listed below is non accessible as per the requirements set out in WCAG 2.1 Level AA:

• Taxi License Check:

https://www.transportforireland.ie/taxi/check-if-a-taxi-driver-is-properly-licensed/

• Taxi Compliments/Complaints:

https://www.transportforireland.ie/taxi/taxi-compliments-complaints/

• Website integrations with our Journey Planner platform (includes “Plan a journey” page and “Route Map” pages).

https://journeyplanner.transportforireland.ie/

• Plug-ins such as our privacy overview, cookie settings and contact and support forms
• PDF documents
• Colours throughout the website

The content not within scope of the Directive is as follows:

• Office file formats published before September 2018
• Pre-recorded time-based media published before September 2020
• Live time-based media
• Online maps and mapping services, as long as essential information is provided in an accessible digital manner for maps intended for navigational use
• Third-party content that is neither funded by, developed by nor under the control of the public sector body concerned

Compliance status

The transportforireland.ie website is partially compliant with WCAG 2.1, due to the exemptions listed below:

• Taxi License Check:

https://www.transportforireland.ie/taxi/check-if-a-taxi-driver-is-properly-licensed/

• Taxi Compliments/Complaints:

https://www.transportforireland.ie/taxi/taxi-compliments-complaints/

• Website integrations with our Journey Planner platform (includes “Plan a journey” page and “Route Map” pages).

https://journeyplanner.transportforireland.ie/ 

• Plug-ins such as our privacy overview, cookie settings and contact and support forms
• PDF documents
• Colours throughout the website

Preparation of this accessibility statement

This statement was prepared on September 24th 2019.

This statement was prepared with assistance of accredited accessibility website auditors.

The statement was last reviewed on December 6th 2019.

Feedback and contact information or to request information

Please send us your accessibility related feedback by filling out this form.

Our Accessibility Manager or the relevant department at the National Transport Authority will process your request and come back to you as soon as possible.

See below for guidance on how to configure your browser or operating system for higher contrast viewing on transportforireland.ie.

Google Chrome

Google have developed a high contrast plugin for chrome that allows users to toggle between a range of different high contrast styles on any website.

Alternatively, it is possible to change chrome settings manually by navigating to chrome://settings/

Firefox

There is a 3rd party extension available for Firefox called dark background and light text that allows users to toggle between a range of different high contrast styles on any website.

Alternatively, it is possible to manually change some of these settings by navigating to about:preferences

Safari

Safari offer limited configuration from within the browser bay, navigating to Preferences > General

It is recommended to configure the global operating system accessibility settings, which can be viewed by navigating to System Preferences > Accessibility

Microsoft Edge and Internet Explorer

It is recommended to configure the global operating system accessibility settings, which can be viewed by navigating to Settings > Ease of access

Here you can select between different high contrast themes and change zoom settings.