Printable Leaflet | Dublin | Cork, Limerick, Waterford and Galway
| Customer Comments | Videos
The Independent Travel Support (ITS), service, formerly known as Travel Assistance Scheme, assists passengers with additional needs to develop skills to use the Transport for Ireland (TFI) public transport independently.
An ITS assistant will travel with you and train you how to travel independently, until you are confident to travel alone.
The Independent Travel Support service started in Dublin 15 years ago and helped people get to the most important destination of all … Freedom.
The NTA have now expanded it to Cork, Galway, Limerick and Waterford.
The ITS service is free of charge and is available to people aged eighteen and over.
Download printable Leaflet PDF
In Dublin, the ITS service is managed by Dublin Bus on behalf of the NTA and operates on all TFI services across Dublin Bus, Go Ahead Ireland, Luas and DART in the Greater Dublin Area.
To avail of the service, please contact Dublin Bus below:
In Cork, Limerick, Waterford and Galway, the ITS service is managed by Bus Éireann on behalf of the NTA and operates on TFI city services operated by Iarnród Éireann, Cork Commuter services, Bus Éireann, Dublin Coach, City Direct and Local Link.
To avail of the service, please contact Bus Éireann below:
“The independence it has given my son, to now, be able to travel alone on the bus is just brilliant. The first day he got the bus (2 buses!) home by himself after he had completed his training, he was elated when he arrived home! It was so reassuring to know that there was such a professional service available to train him to use public transport independently”
“Seán & Rose were both very professional, patient, understanding and friendly. They developed relationships very quickly with the people they supported. The Independent Travel Support service has given the person the independence to travel on the bus which helps with our day service as the person supported does not have to rely as much on staff to get somewhere. It has given the person supported a huge boost in confidence and it has given them more independence to travel around Limerick City.”
“The independence and self esteem that the ITS has provided to our daughter has completely boosted her confidence. Knowing she is confident travelling independently having received great direction and positive encouragement from Eleanor, I have no concerns about her travel. It’s something we never thought we’d see, her being able travel home alone. This scheme is invaluable to us as parents of a special needs young woman.”
Dublin | Cork, Limerick, Waterford and Galway | Customer Comments | Videos
Dublin Bus: Freedom of the City
Bus Eireann – Independent Travel Support
Video (on Facebook) of the Independent Travel Support in Cork (external link)
Dublin | Cork, Limerick, Waterford and Galway | Customer Comments | Videos
