Lost Property

 

Bus Éireann

Don’t worry! Property found on Bus Éireann vehicles will be deposited at the nearest Bus Éireann depot.

Please fill out this Bus Éireann webform with details of your lost item. 

Please call: 0818 294 015

From outside Ireland, call: +353 1575 6110

  • 7am – 7pm weekdays
  • 8am – 6pm weekends
  • 10am – 6pm Sundays and Public Holidays

Items held for 30 days:
We hold lost property for 30 days. After this time it will be disposed of. We remove and securely destroy any personal data. Unclaimed property is donated to charity, recycled or disposed of.

Loss or damage:
No responsibility will be accepted by Bus Éireann for loss of or damage to property belonging to a passenger which is lost or stolen on Bus Éireann premises or on Bus Éireann vehicles.

Note:

For help with Expressway, visit the Expressway website.

For help with School Transport services, visit the Bus Éireann website.

 


 

Iarnród Éireann Irish Rail & DART

Iarnród Éireann Irish Rail will only hold lost property for 30 days. Please contact the terminal station of the service you travelled on when you lost your item(s). You can find all station contact details on the Station Information page.

Please Call: 0818 294 015

From outside Ireland, call: +353 1575 6110

  • 7am – 7pm Weekdays
  • 8am – 6pm Saturday
  • 10am – 6pm Sunday and Public Holidays

or

Send an email to lostproperty@irishrail.ie with a subject line of Lost Property, please ensure to provide your full name and contact number, and as many details as possible.

 


 

Dublin Bus

Thousands of items of lost property are left on our buses each year, so if you have lost property on one of our buses you are not alone. 

Dublin Bus Lost Property Department is available Monday to Friday (excluding Public Holidays) from 08.45hrs to 17.00hrs.

Call: 01 703 1321

Or Email: baclostproperty@dublinbus.ie 

Opening Hours:

  • Monday to Friday (excluding Public Holidays) from 08.45hrs to 17.00hrs.

Key Points:

  • Any item found on our buses will be delivered to our Lost Property department within two working days between 14.30hrs until 17.00hrs.
  • A fee of €2.00 applies to each item you claim, when collecting your lost property it may be necessary to show some sort of ID, especially if it is a high value item like a wallet, purse, mobile phone, laptop etc.

 


 

Go-Ahead Ireland

Property found on Go-Ahead Ireland will be deposited at one of the depots. For more information on the collection of items from either the Ballymount of Naas depots, please email CustomerComment@GoAheadIreland.ie.

 


 

Luas

Collect lost property from Luas depots at the following times:

Red Cow
Monday to Friday: 7am – 7pm; closed from 1pm – 2pm. Saturday 10am – 2pm
Sandyford
Monday to Thursday: 9am – 5pm. Friday: 9am-4pm. Closed from 1pm – 2pm
Broombridge
Monday to Friday: 8am – 4:30pm. Closed from 1pm – 2pm

Call: 0818 300 604

Call from outside Ireland: 00353 1 4614911

 


 

Taxi Lost Property

Contact the driver or the taxi company directly if you you booked through:

  • a dispatch operator
  • Free Now
  • Lynk
If the driver can’t find it:

Contact the nearest garda station. They usually drop lost items there. Dublin taxi services will drop your item into one of these designated garda stations:

When to contact them?

Contact them as soon as possible. Check again in another week if it hasn’t been handed in yet.

Details to have ready:
  • The licence number of the taxi you were in – this is shown on your receipt.
  • Proof of identity

If the item has not been handed in when you first make the enquiry, it may be worthwhile to ask again a week or so later, as the driver might not hand the item in immediately after it has been found.

The Gardaí will ask you for proof of identity before handing over any property.

An Garda Síochána is responsible for lost property handed in by Small Public Service Vehicles (SPSV) operators. When property is handed in, it is held for a minimum of 31 days up to 366 days at the discretion of An Garda Síochána depending on the nature or value of the item, to allow the owner to reclaim it.