The Travel Assistance Scheme aims to help passengers use public transport on their own, especially those with disabilities and reduced mobility. A travel assistant can accompany you the first few times you travel and offer helpful advice on how to plan your journey is open to all over the age of eighteen.
The Travel Assistance Scheme within the Greater Dublin Area is run by Dublin Bus and provides assistance on Dublin Bus, Luas, Go-Ahead Ireland and DART services. This scheme is free of charge and can be used Monday to Friday between 8 AM and 6 PM.
Email customercomment@dublinbus.ie or customercomment@goaheadireland.ie for further information on how to use the scheme.
The Travel Assistance Scheme also operates in Cork where it is run by Bus Éireann. It provides assistance on Bus Éireann, Irish Rail Cork Commuter and Local Link services within Cork. It is free of charge and can be used Monday to Friday between 9 AM and 5 PM.
Email travelassistancecork@buseireann.ie; or phone customer services at 0818 836 611.