You must print your Online Bus Éireann Order or display it on your mobile device and present it to the Bus Driver who will, in exchange, issue your paper ticket.

Please note if you purchased a return ticket or a weekly 10 Journey Ticket, you must keep the paper ticket issued by the Bus Driver for further travel.

Customers please note you may also be asked to produce photo identification when collecting your e-ticket, e.g. Valid Passport, Driver’s licence with photo, International Student Identity Card, CIÉE Photo ID Card, National ID Card, Bus Pass with photo or Work ID with photo.

You must travel on the date selected and from the origin selected otherwise the driver cannot issue a ticket. A break of journey is not permitted except at interchange points for completion of journey by another bus on the same day.

Tickets are non-transferable and cannot be amended. Tickets which are lost or stolen cannot be replaced. It is not yet possible to buy tickets online for all destinations.