Contact Information

The Free Travel Scheme is administered by the Department of Social Protection (DSP) and all queries about the scheme should be directed to the Department by emailing freetravelqueries@welfare.ie or calling 071 915 7100.

More details on the Free Travel Scheme can be found on their website.

About the Free Travel Pass 

The Free Travel Pass allows holders to travel free of charge on public transport services in Ireland including Bus Éireann, Dublin Bus, Go-Ahead Ireland, Iarnród Éireann, Luas, TFI Local Link and Kilkenny Services operated by City Direct. The Free Travel Pass is also accepted by many commercial bus services.

You can find a full list of all operators and routes where the Free Travel Pass is accepted on gov.ie.

How to use

If you are using a PSC Free Travel Card, please hold the card to the validator until you hear a beep or see the green light. If you are using Luas services you will need to hold the card to the validator at the beginning and end of your journey.

TFI Staff have a duty to check that you’re using a valid pass and that you are the person who appears on the pass.