European Regulation 181/2011 concerning the rights of passengers in bus and coach transport came into effect on 1st March 2013. It includes points on non-discrimination and assistance for people with disabilities and reduced mobility.
Public transport bus services in Ireland are provided by both State-owned and private transport operators.
Dublin Bus and Go-Ahead Ireland provides bus services within Dublin city as well as to and from the surrounding areas.
Bus Éireann operates intercity coach services together with commuter services in the cities of Cork, Waterford, Limerick and Galway.
TFI Local Link provides local public transport in rural areas throughout Ireland were other services are limited.
All four are obliged to provide services to people with disabilities.
A number of private operators also provide public transport bus services in Ireland but not all of these services are accessible to people with mobility difficulties. You can get more information by clicking on the following links:
Visit NTA website for information on EU coach and bus passenger rights
All new Bus Éireann station facilities are specified to be accessible and Bus Éireann are continually making investments to improve access to existing stations and facilities.
Athlone Bus Station has the following facilities:
Ballina Bus Station has the following facilities:
Ballyshannon Bus Station has the following facilities:
Busáras has the following facilities:
Cavan Bus Station has the following facilities:
Cork Bus Station has the following facilities:
Drogheda Bus Station has the following facilities:
Dundalk Bus Station has the following facilities:
Ennis Bus Station has the following facilities:
Galway Bus Station has the following facilities:
Killarney Bus Station has the following facilities:
Letterkenny Bus Station has the following facilities:
Limerick Bus Station has the following facilities:
Monaghan Bus Station has the following facilities:
Sligo Bus Station has the following facilities:
Tralee Bus Station has the following facilities:
Waterford Bus Station has the following facilities:
The majority of TFI bus services are low floor. These are accessible for wheelchairs and have a designated wheelchair space.
On Dublin Bus services, wheelchairs can be accommodated up to a size of 70cm wide and 120cm long and does not require booking in advance. All buses will stop if there is a wheelchair user at the bus stop.
The Bus Éireann fleet that operates on City and Town services is 100% wheelchair accessible and does not require booking in advance.
To reserve accessible transport on a Regional PSO service, intending passengers must contact us on 0818 294 015 (or +353 1575 6110 if calling from outside of the Republic of Ireland) at least 24 hours in advance of travel.
When boarding a bus, please consider the following:
If you are unable to board a Dublin Bus because of a broken ramp, please wait for the next bus and inform our Customer Comment Desk by phoning 01-8734222.
If a wheelchair ramp malfunctions on a Go-Ahead Ireland service, the driver will radio control to see when the next bus is arriving. If this is not suitable for the customer the driver will organise for control to organise a taxi for the customer.
TFI Local Link provides accessible buses across our day and evening services and we can divert our routes for pick-ups where residents have mobility difficulties if pre-booked by phone. 90% of TFI Local Link bus services can accommodate children’s buggies and wheelchairs.
Ideally, services with wheelchair requests should be pre-booked by contacting your nearest TFI Local Link so that we can make a suitable vehicle available for you.
