Maritime Passenger Rights Complaint Form

Important: Passengers must first submit complaints to the carriers or terminal operators within two months from the date the service was operated, or when it should be have been operated. 

• Find further instruction about filling out the form here. 

• Transport for Ireland will process your data in line with our privacy policy. Please note, to investigate your issue we may need to send these details to another party. 

• By filling this form, you declare that the information provided is true and accurate. 

For further information:
Information on your passenger rights should be available on board of the transport vehicle and in terminals.

• European Commission’s passenger rights website
• Download the EC passenger rights Smart App iOS 
• Download the EC passenger rights Smart App Android
• Contact the European Consumer Centres or call direct on  00 800 67891011